Thursday, June 16, 2011

Oi what an afternoon!

Today was an odd day to say the least.  First off I woke up late, so I had 20 mins to get dressed and out the door, so no make-up or anything, and I forget my phone.  Work then is slow because I could not get a hold of an agent to save my life today. 

Suddenly Dan sends me an e-mail asking him to call him.  Ok, when that happens I know there is an issue, I borrow my co-workers phone and then head out to the break room.  

Dan answers and he is quite upset.  The nurse at Saginaw Pysch decided to look into Dan's massively huge file, and came to the determination based on paperwork, that Dan was not taking his medication as prescribed.  Namely he was not taking two of his anti pyschosis medicine.  So he must not be doing good, and therefore he must go into rehab (again) to make sure he's taking his medicine. Dan explained that he was doing everything and she balls out told him, no you're not, I don't believe you. 

Now they say he's not taking two medicines that he should be, and they're right Dan was not taking two medicines. One he wasn't taking because it's fricken $2,000 for 30 pills and the other he's allergic to.  Both of which we explained to the doctor. 

So Dan is understandably upset and so the nurse schedules Dan an appointment for 5:15 and I said I would go along to give support. 

We get there, Dr. starts accusing Dan and until we pointed to paperwork that said, "remember you took him off of this for this reason"  that he remembered. We brought the nurse in explained it to her, and we came to the conclusion yes Dan is taking his medicine that he is suppose to. 

So that's what happened today, let me explain how this whole mess came to be:

Back in April, Dan got his usual prescriptions filled, but it was at the end of the month which is always tight for us, so instead of getting a 90 day supply he went and got a 30 day supply.  Pharmacy said that's fine, we'll give you the other 60 days later.  So 30 days pass and it's time for more pills.  Goes up to the pharmacy, and they said, "well you shouldn't need a refill, we'll have to call the doctor" This is where is gets a little messed up because everyone forgot that we only got a 30 day supply.  They call the doctors office, they said.. "he shouldn't need any more till July"  which sends up a red flag, which causes the doctor's office to look into his file.  The psychiatrist, who barely speaks English and has even worse handwriting, never put down in his chart that Dan stopped taking some medication.  Dan's therapist then reports that Dan has been having some difficulty sleeping and has been having nightmares.  To which the nurse then says, "well he's not filling his anti-psychosis medicine, he's altering the prescription and therefore he must be a bad person"  

So at the meeting with the doctor, Dan gets angry... doctor gets angry, and I have to step in and make everyone calm down and look at paperwork. 

At the end, doctor prescribes Dan a new anti psychosis drug, because when we said, "we can't afford 2k a month for medicine"  he dropped it and didn't replace it with anything.  

So basically this all happened because of shoddy record keeping.  


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